Booking an Appointment
To book an appointment with our health care team, please call reception at 905-525-9140 ext. 27700 during COVID-19. We do not book appointments via email.
When booking an appointment with a doctor or nurse, you will be asked about the nature of your visit to ensure that an appropriate amount of time is booked to address your concerns.
Please have the following information available when booking an appointment:
- A valid health card.
- A list of your current medications or picture of the bottle labels
- A list of any allergies.
- Relevant medical records (e.g. if you are being treated for an ongoing medical condition, a copy of any health information from your family doctor or specialist).
- If your appointment is for an immunization review or TB skin test, please bring a copy of any available immunization and TB skin test records. Records can be accessed through your local Public Health Unit.
To learn more about whether you are eligible for these services visit our Contact Us page.
Forms
*Please complete these forms after you have booked your appointment.*
Patient Agreement Form
All patients of the Student Wellness Centre must fill and submit this form once per year.
COWAN Claim Form (UHIP)
All international students who have UHIP must fill and submit this form once per year.
Looking for the PDF versions of these forms?
DOWNLOAD THE STUDENT WELLNESS CENTRE PATIENT AGREEMENT
Medical Services
We provide a range of medical services, including:
- Treatment of minor illness & injury
- Immunizations & screening
- You can retrieve an copy of your immunization record online through Public Health
- Please bring any forms required
- TB skin testing
- Dressing changes & wound care
- Mental health support
- Screening for sexually transmitted infections
- Smoking cessation support
- Transgender and gender-affirming care
- Birth control & pregnancy options
Information Box Group
Patient Agreement Form
All patients of the Student Wellness Centre must fill and submit this form once per year.
COWAN Claim Form (UHIP)
All international students who have UHIP must fill and submit this form once per year.
Transfer of Medical & Counselling Records
You may submit a Release of Patient Information request if you would like to obtain a copy of your records for yourself, or transfer your records to another entity.
SUBMIT A RELEASE OF PATIENT INFORMATION FORM USING OUR ONLINE REQUEST FORM
SUBMIT A RELEASE OF PATIENT INFORMATION FORM BY FAX, MAIL, or email
Hand-draw signatures are required.
Typed signatures will not be accepted.
Allow up to four weeks for your request to be processed.
The transfer of records is considered an uninsured service.
The patient is responsible for the $30.00 fee incurred for the transfer of an entire medical or counselling record.
The $30.00 fee may be waived if only a select few documents are requested (e.g., a single laboratory report only, vaccine record only, records from a single specific issue only).
Payment can be made by cheque or through Mosaic.
An invoice with payment instructions will be mailed to the patient’s address provided on the Release of Information request form.
If it is requested that records be transferred by email, please acknowledge the risks entailed with exchanging personal information by email, as outlined in the Patient Agreement.
If you would like your records transferred to a legal professional, the request must come directly from the law office that you are working with.
Gender Affirming Care
Got questions about gender-affirming health services?
Check out this conversation between Dr. Mary Fletcher, one of the Physicians at the Student Wellness Centre, and Zeinab Khawaja, a Student Wellness Centre Health Promoter, about the different gender-affirming medical and counselling services you can access as a McMaster student.
Wellness Program: Embracing Gender Diversity
This in person drop-in group is for gender-diverse and gender-questioning students to connect and explore gender identity. The group is co-facilitated by Simone Gomes, a counsellor specializing in gender-affirming care, and Zeinab Khawaja, a health promoter who is currently exploring and questioning their own gender identity.