Are you new to the SWC’s Counselling services? Here is what you need to know:
To begin your mental health journey at the SWC, you will need to start with a Mental Health Intake appointment with one of our Counsellors or Mental Health Nurses. Using our Pathways to Care Model, we will explore the best way to approach your needs.
You can book your initial intake appointment by phone (905 525 9140 x 27700) or in person at reception (PGCLL 210). Please note, all new patients seeking mental health services must attend their initial consultation appointment in person.
If you aren’t able to book in advance, you can also come to the SWC during Drop-in hours.
Before your first scheduled appointment, you must complete intake forms. These forms must be completed online, 24 hours prior to appointment time OR in-person at reception 15 minutes before your appointment. Follow-up appointment times may vary during the semester.
One to One Counselling Options:
Short-Term Counselling (Indigo Path)
- Let’s focus on you! We at the SWC have revamped our model to improve access. We are implementing an evidence-based brief model to support your needs.
- Appointments will focus on supporting your most immediate needs.
- Wait times between counselling sessions may fluctuate depending on demand.
Drop In (Orange Path)
We understand quick access to counselling can be a challenge. To help with this, we have implemented Drop In hours with a number of same-day appointments. These appointments are available for students with urgent needs and/or for students who are not currently connected with our mental health team.
- Same Day Appointments are available daily on a ‘first come first serve’ basis
- Monday-Thursday, check-in begins at 1:00pm and ends at 3pm
- Friday check-in starts at 1:30pm and ends at 3pm
Pathways to Care
Pathways to Care was developed to maximize support and effectiveness of decisions used to direct students to various therapy and counselling resources, since not every student entering a consultation appointment may need to see a counsellor or to enter into long-term counselling.
There are a lot of resources available to students including online, or on or off-campus resources. Pathways to Care is here to help find the best fit for you.
Counsellors will sensitively listen and then, lay out a series of options that include online information; interactive online modules such as TAO and WellTrack; referrals to the Student Assistance Program; daily mindfulness sessions; psychoeducational groups; therapy groups; all the way to individual counselling sessions and medical appointments, as well as referrals to community and other resources.
Which of these options you end up pursuing is decided by you and a professional during the consultation appointment.
Information Box Group
Red Path
Wellness Education Resources
- Self-directed / self-help
- Wellness activities
- TAO Wellness App
- Phone apps
- Online / websites
- Books
Orange Path
Walk-In Clinic
- Initial contact (one-on-one)
- Scheduling an appointment
- Walk in appointments
- Pre-booked consultation appointment
- Short-term model
- Needs assessment
Yellow Path
Other Campus Resources
- Resources to support your needs at McMaster
- Student Accessibility Services (SAS)
- Student Success Centre (SSC)
- Black Student Success Centre (BSSC)
- Student Assistance Program (SAP)
- Academic Advisors
- Student Support and Case Management (SSCM)
Lime Path
TAO, Welltrack, & Centre for Clinical Interventions (CCI)
- Modules relating to various clinical topics
- Self-directed OR referral by therapist
- TAO
- Welltrack
- CCI
- Student Assistance Program (SAP)
Green Path
Drop-In Groups
Blue Path
Psychoeducational Groups & Psychotherapy Groups
- Therapist assisted
- Includes workshops
- Skill building with DBT, CBT, ACT, & Mindfulness
- Therapy group topics include Trauma, Sleep, Procrastination (& more!)
Indigo Path
Short Term Counselling
- Individual therapy
- Referral to community care if needed
- Stabilization and support
- Referral to other resources
Purple Path
Medical Treatment
- Referral to physician for additional supports
- Medication
- CBT Practitioners
Pink Path
Community Resources
- Referral to specialized community treatment programs
- Hospitalization (voluntary or involuntary)
- COAST
- Student Support & Case Management (SSCM)
- Alternatives for Youth (AY)