The MSU Student Assistance Program (SAP) offers free, confidential 24/7 support to all undergraduate McMaster students.

On-demand counselling from professional experts in areas such as mental health, family and relationships, career counselling, financial planning, and more. Easy and quick access to multilingual support, wellness programs, women’s health, and out-of-country coaching services.

Appointments available in as little as 24 hours or the next day.

Call 1-855-853-0565

As many students do, you may find it challenging to get adequate and affordable mental health support. But did you know that Conversation, a service offered in partnership with Dialogue, helps reduce barriers to care by ensuring fast access to support? No more waiting lists and high fees!

The service allows students to register and book appointments on its online platform. Sessions take place virtually on the Dialogue platform, which means that you can see a mental health professional wherever you like, quickly and confidentially. 

1-855-853-0565

The SCLC is a multicultural network of community leaders and groups working in collaboration to provide spiritual care services. At the SCLC, we value each individual as a person (mind, body and spirit) deserving of love and care. We acknowledge the importance of community in our daily lives and the significant role it plays in our larger sense of identity, whether that identity is religious, secular, spiritual or otherwise.

MUSC 212
10 a.m. to 4:00 p.m.
sclc@mcmaster.ca

Youth Wellness Centre Mobile Team of Mental Health Professionals serving McMaster students who are experiencing concerns related to:

• Substance use
• Mental health
• Sexual and gender identity

The Equity and Inclusion Office (EIO) works closely with staff, students and faculty members to advance equity and inclusion by promoting an environment of respect, safety, collegiality and openness.

UH 104
Ext. 27581
equity@mcmaster.ca

The Food Collective Centre is on-campus food bank and food security resource. A service run by students dedicated to ensuring that food is always accessible to support food insecure individuals.

3rd Floor, the MSU Hub
Mon to Fri, 10:30 a.m. to 2:30 p.m.
Ext. 22003

Indigenous Student Services provides tailored academic and financial support for First Nations, Inuit, and Metis students, helping them succeed in their studies while providing the necessary resources for their well-being.

LRW 1811
indigssa@mcmaster.ca

The IESE, part of McMaster’s Student Success Centre (SSC), offers personalized support and programs for international, visiting, exchange, and globally-minded students. Services include immigration advising, success coaching, UHIP health insurance, peer support, and events.

MUSC B118
Ext. 27874
iese@mcmater.ca

Offers essential support for students, including assistance with OSAP, scholarships, bursaries, work study programs, MacCards, transcripts, and more. Go-to resource for navigating financial aid, academic records, and student services.

GH 108
Live chat

Offers free independent, impartial, and confidential dispute-resolution advice and assistance on student-related issues to all members of the McMaster community, including students, staff, and faculty. Promotes discussion of institution-wide concerns and makes recommendations for systemic changes as appropriate.

MUSC 210/211
ext. 24151
ombuds@mcmaster.ca

Provides academic accommodations, disability services, and assistive technology support to ensure an accessible and inclusive learning environment for all students. 

MUSC B101
Ext. 28652
sas@mcmaster.ca

The SSC offers a range of services including academic skills workshops, job search assistance, career counselling, and experiential learning opportunities. Additional support is provided for personal development, goal setting, and navigating university life.

GH110 and Mills L215
ext. 20960
studentsuccess@mcmaster.ca

Provides support to students throughout their university journey, offering resources for managing issues, crisis prevention, and intervention for those experiencing difficulties.

The SCM also supports students involved in code-related matters by connecting them with additional services to resolve underlying issues and promote health and wellness.

Ext. 20220
scm@mcmaster.ca

SWHAT is a volunteer service within the McMaster Students Union that will walk or bus with students during the evening hours, 7 days a week, from September through April.

MUSC 234
Ext. 27500
swhat@msu.mcmaster.ca

Specializes in the prevention, assessment, treatment, and rehabilitation of injuries, helping students stay active and recover safely.

WB127, David Braley Athletic Centre
Ext. 23575
macsportmed@mcmaster.ca

CAPS is for students and alumni who identify as a member of an equity-deserving group or have barriers to employment.

Equity-deserving groups include people who experience discrimination and social barriers that prevent them from receiving equal access to services and opportunities. Some equity-deserving groups include women; racialized persons; First Nations, Métis and Inuit; persons with disabilities; and the 2SLGBTQIA+ community.

The CAPS team provides individualized support to assist with all aspects of career development including exploration, preparation and the building of skills and confidence.

careeraccess@mcmaster.ca