NO-SHOW AND CANCELLATION POLICY  

We require at least 12 hours prior notice to cancel an appointment without providing adequate notice or cancellation will result in a fee of $30.00, $50.00, or $100.00, depending on appointment length and provider type (physician, counsellor, or psychiatrist). Please see the Student Wellness Centre Fees guide for details.

The Student Wellness Centre does attempt to remind students of upcoming appointments. You will receive a text message to your phone 48 hours prior to such appointment. Not having received such a reminder is not a sufficient excuse for failing to attend a booked appointment. Your grades will not be released at the end of the academic year until all fees are paid. If you feel that you have been charged a “no show” fee in error, please submit this, in writing to the Director of the Student Wellness Centre.