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Counselling FAQs

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Counselling is a way of helping people solve their own emotional, personal, or interpersonal problems. Counselling provides a rare opportunity to be listened to without being judged, and without being told what to do or what is “good for you”. It usually involves the exploration of problems in an environment that is both supportive and objective. Counselling and psychotherapy involve the development of new skills and approaches to manage difficult life situations. Strategies are often suggested for managing and altering patterns of upsetting thoughts, feelings and behaviour. It also may involve the identification of alternative courses of action that might solve a problem. The implications of those alternatives are typically explored, and perspective is usually gained on the problem and its effects.

Counselling is not giving advice or solving your problems for you. It is understandable that one might wish that another person could solve their problem(s), but no one can presume to know with sufficient certainty what is best for another person. This is especially true when considering difficult, complex, or emotionally troubling situations.

Nobody knows! To be more accurate, nobody knows in advance. Each year we talk with hundreds of McMaster students who encounter unforeseen problems that interfere with their academic performance and/or emotional well-being. University students are capable, talented, intelligent and resilient people, but they are not immune to pressure. In fact, the academic stress caused by the challenge and competition that characterize most university programs can magnify other difficulties that students experience, and can stir up any emotional vulnerabilities they may already have – sometimes even if they have already dealt with them in the past.

There are numerous concerns for which students seek counselling. These include but are not limited to: Alcohol and drug problems, anger, anxiety, assertiveness, bereavement, body image, childhood physical, emotional or sexual abuse, depression, family problems, homesickness, identity, loneliness, loss of motivation, mental health issues, pain, problems with food or body image, procrastination, relationship problems, low self-esteem, sexual assault, sexuality, and test anxiety.

Supporting educational goals and the mental health and wellness of our students is the primary focus of the Student Wellness Centre at McMaster University. According to Statistics Canada, teenagers and young adults aged 15-24 experience the highest incidence of mental illness of any age group in Canada. Thus, comprehensive, strengths-based, client-centered and supportive programs are the focus of McMaster’s Mental Health and Wellness Team.

It is important for our students and health professionals to recognize that the school environment poses distinct challenges for students. With understanding and co-operation, the Student Wellness Centre’s team can work with students to help them reach their educational and life goals even if they are facing mental health concerns.

Mission

We provide health care and support to enhance the emotional, physical and personal well-being of McMaster students.  Our services support the achievement of their academic and personal success.

What is treated through brief interventions at the SWC?

Some examples of clinical issues that are likely to be addressed through brief interventions and support at the SWC:

  • Academic related issues – (motivation, perfectionism, interpersonal communication, self- discipline, etc.)
  • Mood and anxiety issues (depression, anxiety, self-esteem, social anxiety, self-destructive behaviours)
  • Relationship issues (conflicts, communication, break-ups, assertiveness, etc.)
  • Adjustment issues (dealing with transitions, new life circumstances, etc.)
  • Grief and loss
  • Trauma, sexual assault (stabilization and resource management)
  • Eating disorder (not medically compromised)
  • Substance use/abuse treatment (not clinically compromised)
  • LGBTQ++ issues
  • Minority Stress concerns

Those whose needs cannot be accommodated within our treatment model will be referred to community resources for care.  Such referrals might occur immediately following the consultation appointment, or they may occur after some treatment and further assessment of need has taken place.

What do we NOT offer? 

We do not offer:

  • Long term, regular or weekly psychotherapy
  • Guaranteed same day service, or frequent daily or weekly service
  • 24/7 crisis response, community outreach

Student Wellness Centre (SWC) services are available to eligible students (undergraduate and graduate students) currently residing in Ontario, whose concerns fall within our scope of practice.  We cannot provide service to continuing education students, part-time students, or partners of students who are not themselves students, or students who have graduated and are no longer enrolled in classes. If students are on an extended leave from the university, we will work with them to find appropriate community referrals.