Making an Appointment

  1. Ensure eligibility
  2. Make an appointment
  3. Bring your McMaster Student ID and health card

Cancelling an Appointment

  • Call or visit
  • Regular appointment cancellations require 12 business hours notice
  • Appointments cannot be cancelled via email.

Failure to provide 12 business hours cancellation – fees may apply

Client/Patient Eligibility at the Student Wellness Centre (SWC)


A current McMaster University student card is required to be seen for medical/nursing/counselling services. A student must also have a valid provincial or territorial health card, or a UHIP card (University Health Insurance Plan – for international students). International students without a UHIP card must provide proof of coverage with a pre-approved insurance plan from the ISS (International Student Services) Office.

Medical Services are available to:

  • full-time undergraduate students
  • full and part-time graduate students
  • Divinity Students

Counselling Services and Wellness Education are available to:

  • full-time undergraduate and graduate students

Naturopathic Services are available to:

  • All students
  • Staff
  • Faculty
  • Administrators

SWC services identified are not available to the following students:

  • Medical/Counselling/Wellness Education -MBA students, Medical Residents, Interns, Part-time students, Visiting PHD students, Post-Doctoral Fellows, and Centre for Continuing Education (CCE).